Ambev HERA Portfolio Management — final user interface shown on a laptop
ServiceNowFinanceUX/UI

Ambev HERA Portfolio Management

HERA supports Ambev’s sales & marketing teams in managing projects, fund movements and budget vaults. The portal gives owners, requesters and administrators tailored homes, clear approval queues and real-time visibility of available budget.

Client

Ambev (AB InBev)

Industry

Beverages · FMCG

Platform

ServiceNow portal

Role

UX/UI Design · Prototyping

Budget decisions spread across tools.

Project creation, fund transfers, WBS requests and approvals happened in different places, making it hard to know what was approved, committed or still available.

Challenge 01

Different roles

Owners, requesters and administrators needed different views.

Challenge 02

Financial clarity

Received, allocated, committed and available amounts had to read instantly.

Challenge 03

Connected ecosystem

Approvals and requests linked to the wider ServiceNow and Click environment.

Role-based by design.

01

Profiles

Home experiences defined for owner, requester and admin.

02

Flows

New project, fund movement, WBS and budget insertion journeys.

03

Prototype

High-fidelity screens including skeleton loading states.

04

Handoff

Detailed specifications for development.

Every project and every dollar, visible.

A dashboard summarizing projects by status, quick actions for the most common requests, approval and request lists, and budget vaults with a currency switch.

Faster, more confident budget decisions.

Outcome 01

Clear status

Open, closed, in approval and in execution at a glance.

Outcome 02

Self-service actions

The most common requests one click from the home.

Outcome 03

Performance-minded

Skeleton screens improve perceived speed.

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