Different roles
Owners, requesters and administrators needed different views.

HERA supports Ambev’s sales & marketing teams in managing projects, fund movements and budget vaults. The portal gives owners, requesters and administrators tailored homes, clear approval queues and real-time visibility of available budget.
Project creation, fund transfers, WBS requests and approvals happened in different places, making it hard to know what was approved, committed or still available.
Owners, requesters and administrators needed different views.
Received, allocated, committed and available amounts had to read instantly.
Approvals and requests linked to the wider ServiceNow and Click environment.
01
Home experiences defined for owner, requester and admin.
02
New project, fund movement, WBS and budget insertion journeys.
03
High-fidelity screens including skeleton loading states.
04
Detailed specifications for development.
A dashboard summarizing projects by status, quick actions for the most common requests, approval and request lists, and budget vaults with a currency switch.



Open, closed, in approval and in execution at a glance.
The most common requests one click from the home.
Skeleton screens improve perceived speed.