Role shortcuts
Approvers and resolvers get dedicated menu shortcuts.
Locaweb Company Employee Portal
Locaweb Company brings together several technology brands. Its new employee portal unifies tickets, the knowledge center and the Locawebers community, with a guided tour that introduces the new experience to every employee.
Many brands, one workforce.
Employees from different companies needed one place to open tickets, follow requests and find internal knowledge — with dedicated shortcuts for approvers and resolvers.
Change adoption
A new portal needed onboarding for every employee.
Pending items
People should see what needs their attention immediately.
From login to everyday use.
01
Login
Branded authentication screens.
02
Architecture
An information architecture map covering tickets, knowledge and profile.
03
Home
Expanded and collapsed menu versions of home and profile.
04
Tour
A six-step onboarding tour highlighting key features.
Here to help, from the first screen.
A personal greeting with notification count, ticket cards with clear statuses, a news carousel and a knowledge center with quick topics — framed by a collapsible side navigation.
A portal people want to open.
Everything pending, upfront
Tickets and notifications surface on the home.
Smooth adoption
The onboarding tour explains the new portal in seconds.
Scalable
Ready for new versions with search results and knowledge updates.